Careers

Current vacancies

• Hire & Sales Controller Bristol - -

  THE COMPANY

  Alide Hire Services is a very successful and well-respected independent equipment hire company established over 40 years ago and operating across 3 depots in Bristol/Bath/Keynsham. We supply all types of customers across the South West, specialising in an extensive range of Powered & Non-Powered Access, Tool, Plant, Portable Sanitation and Welfare hire.

  JOB SUMMARY

  Due to our continued growth and success, Alide Hire Services has an exciting opportunity for an enthusiastic, dedicated and professional individual to join our team and fill the position of Hire & Sales Controller based in the Bristol Depot. The successful candidate will ideally have at least three years’ experience in the equipment hire industry and a focus on continuously servicing equipment to a company-wide high standard, which exceeds the expectations of the customer.

  Alide Hire are looking for someone who is focussed, dedicated and enjoys building and maintaining strong, positive relationships with customers and colleagues. Through proper management of equipment, personnel and processes, the successful candidate must ensure that all duties are completed in a timely manner, in accordance with specifications and ‘Good Practice’ requirements.

  WHAT YOU WILL BE DOING

  The Hire & Sales Controller will be responsible for assisting the Depot team to ensure the smooth running of the Bristol Depot trade counter and warehouse. Working closely with the Depot Manager & Depot team, you will ensure that daily operational objectives are achieved providing a high level of service and meeting customer expectations. This will include, but is not limited to, promoting a range of ancillary services and benefits to customers, whilst building effective relationships to ensure customer issues are resolved promptly and diligently.

  YOU WILL NEED TO BE

  • Organised and highly motivated, with the ability to perform well and manage under pressure.
  • Experienced with a strong in-depth knowledge of tool and plant hire.
  • Able to continuously operate at a high standard.
  • Tenacious and adaptable with a methodical approach to work.
  • Ability to work and complete tasks with minimal supervision.
  • Work in line with strong Company values.

  IN RETURN WE OFFER

  • A competitive salary.
  • Skills & Achievement Recognition.
  • Ongoing training & development.
  • A friendly, supportive and encouraging team.

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• Company Administrator Bristol - 40 hours per week -

  ABOUT US

  Alide Hire Services is a highly successful, award winning and well-respected independent equipment hire company established over 40 years ago and operating across 3 depots in Bristol, Bath and Keynsham. We supply customers across the South-West, specialising in an extensive range of Powered & Non-Powered Access, Tool, Plant, Portable Sanitation and Welfare hire.

  Alide Hire Services has the strapline “Where Quality and Service Count…” A noticeably short statement but one that truly sums up what the company and our staff are all about.

  JOB SUMMARY

  Alide Hire is looking for a Company Administrator to take ownership of a variety of administrative processes across the company departments. This is a role for someone who values clear processes, stable leadership, and a methodical approach to achieving outstanding results.

  ABOUT YOU

  We’re looking for a highly organised and detail-oriented professional who thrives in a fast-paced environment. The ideal candidate will have:

  • Proven Administrative Experience – A strong background in processing orders, conducting credit checks, preparing contracts, and generating quotations that align with customer requirements. Attention to detail is essential in this role.
  • Process Management Skills – A track record of implementing and managing efficient processes to support a smooth and effective sales function.
  • Customer-Focused Approach – A commitment to understanding customer needs, responding promptly to requests, and ensuring satisfaction at every stage.
  • Strong Administrative Expertise – Experience working in a customer service environment, handling administrative tasks with accuracy and efficiency.
  • Excellent Communication & Relationship-Building Skills – A natural ability to engage with customers and colleagues at all levels, fostering strong professional relationships.
  • Problem-Solving & Independence – A proactive mindset, capable of working independently, solving problems effectively, and managing priorities efficiently.
  • Organised & Results-Driven – A structured and methodical approach to work, with a passion for implementing processes that drive tangible, consistent results.
  • Reliable & Proactive Mindset – Dependable in daily operations while maintaining a forward-thinking, solution-oriented approach to achieving business objectives.

  KEY RESPONSIBILITIES

  • New Customer Applications – Oversee the onboarding process, including credit control, credit and reference checks, welcome emails, customer communications, and credit level recommendations, in alignment with company policies and Directors’ guidance.
  • Reporting & Analysis – Manage central administration of key sales reports, including daily hire reports, turnover reports, utilisation reports, hospitality lists, customer insurance records, sales team performance metrics, and customer communications.
  • Social Media Management – Oversee and manage the company’s social media presence to ensure brand consistency and engagement.
  • Sales Merchandise – Maintain stock levels, source, purchase, and control sales merchandise.
  • Database Management – Maintain and oversee customer insurance policy records and rate agreements to ensure accuracy and compliance.
  • General Administration – Support appraisals, expense processing, and customer communications.
  • Event & Hospitality Management – Take the lead in planning and managing company hospitality events, including customer invitations and communications.
  • Customer Communications – Handle customer queries via email and telephone, ensuring requests are processed efficiently and accurately.
  • Pricing Management – Implement and monitor price agreement changes for both new and existing customers.

  PERFORMANCE RESPONSIBILITIES

  • CRM & Sales Activity Management – Ensure all sales team activities are accurately recorded and maintained within the company’s CRM software.
  • Cross-Department Communication – Facilitate regular updates between company departments to ensure seamless coordination of sales activity.
  • Executive & Team Support – Provide assistance to Company Directors and colleagues as needed.
  • Client Interaction & Professionalism – Maintain a high level of professionalism in client interactions, fostering positive relationships with every caller.
  • Service Improvement & Efficiency – Identify opportunities to enhance customer service, eliminate errors, and improve overall efficiency and satisfaction.
  • Follow-Up on Sales Enquiries – Ensure all open customer equipment rental enquiries are followed up promptly.
  • Sales Support & Conversion – Assist colleagues and customers daily, ensuring enquiries are effectively handled and turned into business opportunities.
  • Technical Proficiency – Demonstrate a high level of competency in Microsoft Excel, Outlook, PowerPoint, and Access Database.
  • Preferred Software Experience – Familiarity with Syrinx and Power BI is highly advantageous.

  IN RETURN WE OFFER

  • Competitive Salary (Depending on Experience)
  • 25 Days Paid Annual Leave
  • Company Pension Scheme
  • Office Location: Bristol Depot
  • Permanent Role
  • Hours: 7:30am – 4:00pm, Monday – Friday (40 hours per week)
  • A friendly and supportive team.
  • Ongoing training & development.
  • Award winning & rapidly growing company with ongoing career progression opportunities.

  Apply